Singapore
Enhancing stakeholder buy-in
in the telecommunications sector
through improved business writing skills
‘The British Council excels in designing and delivering high-impact written business communication programmes. Our Impactful writing programme consistently achieved its learning outcomes and received excellent feedback over its three years.’
Priya Kohsla Head of Singtel’s learning academy.
Singtel's needs 
Key skills to develop: Enhanced written communication, including clarity, structure, tone and conciseness to better engage and influence stakeholders. |
Reputable training provider with strong track record of developing and delivering customised business writing programmes, with expertise in adapting course content to industry-specific communication needs, including telecoms. |
Targeted, practical, interactive in-person programme to upskill operations and support teams as well as mid and senior leaders. |
100%
reported enhanced knowledge and skills
4.7/5
average course rating
83%
rated the training very applicable to their work
Participant voices
All participants found the training useful and valued the interactive learning experience, relevant real-world applications and British Council’s knowledgeable trainers.

“This business writing course has a good mix of practical, relevant and interactive activities.”
Participant, Business writing programme

“Very practical and useful in our daily work”
Participant, Business writing programme

“It’s very well structured, and interactive to make the session useful and entertaining.”
Participant, Business writing programme
Impactful Writing programme
To equip participants with knowledge of business writing skills and tools to maximise skills development time during in-person sessions. Accessible on Singtel’s platform for flexible learning.
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Customised programme with role-specific case studies, expert trainer feedback and action planning to enhance outcomes. Interactive, social learning to engage participants and increase course completion
Futureproof careers. Partner with the British Council
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